Support

Questions, problems or ideas: write to support@heynudgey.com. Nudgey is made by one person, and every message is read by them. If something isn’t working, it helps to mention your iPhone model and iOS version.

Restoring your subscription

On a new phone, or after reinstalling Nudgey, open the app and go to Profile → Restore purchases. Use the same Apple Account you subscribed with. Nudgey has no account of its own: your subscription belongs to your Apple Account.

Cancelling your subscription

Subscriptions are handled by Apple, so you cancel them on your iPhone: Settings → your name → Subscriptions → Nudgey → Cancel Subscription. Deleting the app does not cancel it. To avoid being charged after the 7‑day free trial, cancel at least 24 hours before the trial ends.

When a subscription ends, your data stays. Nudgey becomes read-only: you can still see everything and export it.

Refunds

Payments go through Apple, and so do refunds. Request one at reportaproblem.apple.com.

Your data

Your inventory, shopping lists and settings are stored only on your phone. There is no account and no sync, so we cannot see them or recover them for you. To keep a copy, go to Profile → Export your data. Deleting the app deletes this data from the phone.

More detail, including how smart scan handles receipt photos, is in the privacy policy. The terms of use cover subscriptions and the food-safety disclaimer.